# OPS-4 Quiz: Safety Procedures

Take this after studying `notes/OPS-4-safety-procedures.md`.

Reply with answers like:
`1B 2A 3D 4C 5B`

## Questions

1. What protects components from electrostatic discharge?

A. Louder speakers  
B. Antistatic wrist strap and ESD mat  
C. More browser tabs  
D. Dark wallpaper  

2. What should be done before opening a desktop for repair?

A. Disable all tickets  
B. Clear browser cache  
C. Disconnect power according to procedure  
D. Change the SLA  

3. How should a removed motherboard be stored?

A. In an antistatic bag  
B. On carpet  
C. Under a drink cup  
D. In a printer tray  

4. What is proper action for moving a heavy printer?

A. Drag it by cables  
B. Balance it on one hand  
C. Ignore manufacturer guidance  
D. Use proper lifting technique or get assistance  

5. Why manage cables?

A. To increase malware risk  
B. To reduce trip hazards and improve organization  
C. To disable grounding  
D. To block ventilation  

6. A technician needs to replace a laser printer's toner cartridge. Which safety step is most important?

A. Wear an ESD wrist strap  
B. Avoid inhaling toner and dispose of the cartridge properly  
C. Connect to the network first  
D. Remove the RAM first  

7. Which type of fire extinguisher is recommended for electrical equipment fires?

A. Class A (water)  
B. Class B (foam)  
C. Class C (CO2 or dry chemical)  
D. Class D (dry powder for metals)  

8. A technician works inside a tower with power disconnected. Why should they still ground themselves?

A. To improve Wi-Fi signal  
B. To prevent ESD damage from stored static on their body  
C. To enable remote access  
D. To update the BIOS  

9. Why should food and drinks be kept away from workstations during repair?

A. To comply with font licensing  
B. To prevent liquid damage and contamination of components  
C. To reduce ticket volume  
D. To satisfy the SLA  

10. A technician is disposing of a CRT monitor. Which hazard requires special handling?

A. Low battery voltage  
B. High-voltage capacitors that may hold a charge  
C. Loud fan noise  
D. Low display resolution  

11. Which environment poses the greatest ESD risk to components?

A. High humidity  
B. Low humidity and dry air  
C. High temperature  
D. High air pressure  

12. What is the correct first step when a technician encounters a chemical spill from a battery?

A. Wipe it up without protection  
B. Consult the SDS/MSDS and follow proper cleanup procedures  
C. Store the device in a cabinet  
D. Update the ticket and ignore it  

13. Why use a surge protector rather than just a power strip?

A. To enable wireless connectivity  
B. To protect equipment from voltage spikes that can damage components  
C. To increase the number of USB ports  
D. To reduce screen brightness  

14. When should a technician wear an ESD wrist strap?

A. When replacing a toner cartridge  
B. When cleaning a monitor  
C. When handling RAM, CPUs, or other static-sensitive internal components  
D. When updating software  

15. A technician needs to work on a computer in a static-prone environment. Which precaution is best?

A. Wear rubber-soled shoes only  
B. Use an ESD mat and wrist strap and avoid touching circuit board traces  
C. Keep the power connected for grounding  
D. Place components on a carpeted floor  

## Answer Key For Instructor

1. B
2. C
3. A
4. D
5. B
6. B
7. C
8. B
9. B
10. B
11. B
12. B
13. B
14. C
15. B