# Core 2 Overview Mind Map

```text
CompTIA A+ Core 2 220-1202
|
|-- 1.0 Operating Systems (28%)
|   |-- Windows installation and upgrade
|   |-- Windows tools and settings
|   |-- Command-line tools
|   |-- macOS basics
|   |-- Linux basics
|   |-- Mobile OS configuration
|
|-- 2.0 Security (28%)
|   |-- Authentication and authorization
|   |-- Malware types and removal
|   |-- Wireless and SOHO security
|   |-- Device hardening
|   |-- Data protection and encryption
|   |-- Social engineering
|
|-- 3.0 Software Troubleshooting (23%)
|   |-- Windows startup and OS symptoms
|   |-- Application crashes and performance
|   |-- Browser and network software issues
|   |-- Mobile app and connectivity problems
|   |-- Malware symptoms
|
|-- 4.0 Operational Procedures (21%)
    |-- Documentation and ticketing
    |-- Change management
    |-- Safety and ESD
    |-- Backup and recovery
    |-- Professional communication
    |-- Remote support practices
```