# Lab OS-11: Cloud Productivity Recognition

Domain:
- 1.0 Operating Systems

Works on:
- Windows
- Linux
- Optional macOS

## Goal

Identify cloud productivity services, sync behavior, identity context, and license-related symptoms.

## Local Inspection Steps

Windows:

```powershell
whoami
hostname
ipconfig /all
dir $env:USERPROFILE
```

Linux:

```bash
whoami
hostname
ip addr
ls ~
```

macOS:

```bash
whoami
hostname
ls ~
```

Record:
- Current user:
- Device name:
- Cloud storage folders found:
- Cloud email service used:
- Collaboration tools used:
- Identity/account used for cloud tools:

## Scenario Practice

Answer in short notes:

1. A user can sign in to the portal but cannot use the spreadsheet app.
   - Likely check:

2. A file saved on a laptop does not appear on another device.
   - Likely check:

3. A new user was created locally but does not appear in cloud apps.
   - Likely check:

4. A department changed tools and several users lost access.
   - Likely check:

5. A user wants files available without internet access.
   - Likely setting:

## What You Should Learn

- Cloud productivity includes email, storage, sync, collaboration, identity, and licensing.
- Sync settings control whether files are local, online-only, or downloaded on demand.
- Identity sync connects accounts across directories and cloud apps.
- License assignment controls app/service access.