# OPS-10 Quiz: AI Concepts

Take this after studying `notes/OPS-10-ai-concepts.md`.

Reply with answers like:
`1B 2A 3D 4C 5B`

## Questions

1. What is an AI hallucination?

A. A confident but false or unsupported output  
B. A verified source citation  
C. A backup rotation method  
D. A remote desktop protocol  

2. What should you do before entering private company data into an AI tool?

A. Post it publicly  
B. Disable all logs  
C. Check company policy and approval  
D. Ignore data sensitivity  

3. Why can AI output be biased?

A. Because backups are encrypted  
B. Because RDP is enabled  
C. Because toner is low  
D. Because output may reflect skewed training data or assumptions  

4. What should you do with AI-generated technical steps before using them?

A. Trust them automatically  
B. Verify them before acting  
C. Delete the ticket  
D. Skip testing  

5. Which AI use is highest risk?

A. Explaining a public error code  
B. Pasting sensitive customer data into an unapproved public AI tool  
C. Drafting a generic checklist  
D. Summarizing public documentation  

## Answer Key For Instructor

1. A
2. C
3. D
4. B
5. B