# Lab OPS-2: Write a Change Request

Domain:
- 4.0 Operational Procedures

## Goal

Practice building a simple change request.

## Scenario

You need to update a department printer driver on 24 workstations.

Fill in:
- Purpose:
- Scope:
- Change type:
- Affected systems:
- Risk level:
- Maintenance window:
- Backup or restore point needed:
- Test plan:
- Rollback plan:
- Approver:
- User communication:
- Success criteria:

## What You Should Learn

- Changes need scope, risk, schedule, approval, testing, and rollback.
- Standard, normal, and emergency changes follow different approval paths.