# OPS-9: Remote Access

Status: not started

Domain:
- 4.0 Operational Procedures

Objective alignment:
- 4.9 Remote access technologies and security considerations

## What You Need To Know

Remote access lets technicians support systems without being physically present.

Methods:
- RDP
- VPN
- VNC
- SSH
- RMM
- SPICE
- WinRM
- Third-party screen sharing
- Videoconferencing
- File transfer
- Desktop management tools

Security considerations:
- Encryption
- Authentication
- Least privilege
- User approval
- Logging
- Data exposure
- Session termination

## Memory Trick

Use **E-A-L-L**:

- **E**ncryption
- **A**uthentication
- **L**east privilege
- **L**ogging

Shortcut:
- **Remote access should be approved, authenticated, encrypted, and logged.**

## Exam Clues

- RDP is common for Windows remote desktop access.
- SSH is common for secure command-line access.
- VPN creates an encrypted path into a private network.
- RMM tools support managed monitoring and administration.
- Screen sharing may expose sensitive data, so get permission and close sessions.