comptia-a-plus-core2/notes/OPS-6-policy-privacy-licensing.md

1.2 KiB

OPS-6: Policy, Privacy, and Licensing

Status: not started

Domain:

  • 4.0 Operational Procedures

Objective alignment:

  • 4.6 Policy, privacy, licensing, and incident handling

What You Need To Know

Policies tell technicians what they are allowed to do and what must be protected.

Incident response concepts:

  • Chain of custody
  • Informing management or law enforcement when required
  • Drive copies for integrity and preservation
  • Documentation
  • Order of volatility

Policy and privacy concepts:

  • Valid licenses
  • DRM
  • EULA
  • Perpetual licensing
  • Personal vs. corporate licensing
  • Open-source licensing
  • NDA and MNDA
  • Regulated data
  • Data retention
  • Acceptable use policy
  • Compliance
  • Splash screens and login banners

Memory Trick

Use C-D-P-L:

  • Chain of custody
  • Data privacy
  • Policies
  • Licensing

Shortcut:

  • Policy decides what you can touch, copy, disclose, and install.

Exam Clues

  • Chain of custody tracks evidence handling.
  • Order of volatility means collect the most temporary evidence first.
  • EULAs define software use terms.
  • Open-source does not mean no license.
  • Regulated data may require special handling and retention.