comptia-a-plus-core2/notes/OPS-9-remote-access.md

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OPS-9: Remote Access

Status: not started

Domain:

  • 4.0 Operational Procedures

Objective alignment:

  • 4.9 Remote access technologies and security considerations

What You Need To Know

Remote access lets technicians support systems without being physically present.

Methods:

  • RDP
  • VPN
  • VNC
  • SSH
  • RMM
  • SPICE
  • WinRM
  • Third-party screen sharing
  • Videoconferencing
  • File transfer
  • Desktop management tools

Security considerations:

  • Encryption
  • Authentication
  • Least privilege
  • User approval
  • Logging
  • Data exposure
  • Session termination

Memory Trick

Use E-A-L-L:

  • Encryption
  • Authentication
  • Least privilege
  • Logging

Shortcut:

  • Remote access should be approved, authenticated, encrypted, and logged.

Exam Clues

  • RDP is common for Windows remote desktop access.
  • SSH is common for secure command-line access.
  • VPN creates an encrypted path into a private network.
  • RMM tools support managed monitoring and administration.
  • Screen sharing may expose sensitive data, so get permission and close sessions.