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Lab OS-11: Cloud Productivity Recognition

Domain:

  • 1.0 Operating Systems

Works on:

  • Windows
  • Linux
  • Optional macOS

Goal

Identify cloud productivity services, sync behavior, identity context, and license-related symptoms.

Local Inspection Steps

Windows:

whoami
hostname
ipconfig /all
dir $env:USERPROFILE

Linux:

whoami
hostname
ip addr
ls ~

macOS:

whoami
hostname
ls ~

Record:

  • Current user:
  • Device name:
  • Cloud storage folders found:
  • Cloud email service used:
  • Collaboration tools used:
  • Identity/account used for cloud tools:

Scenario Practice

Answer in short notes:

  1. A user can sign in to the portal but cannot use the spreadsheet app.

    • Likely check:

  2. A file saved on a laptop does not appear on another device.

    • Likely check:

  3. A new user was created locally but does not appear in cloud apps.

    • Likely check:

  4. A department changed tools and several users lost access.

    • Likely check:

  5. A user wants files available without internet access.

    • Likely setting:

What You Should Learn

  • Cloud productivity includes email, storage, sync, collaboration, identity, and licensing.
  • Sync settings control whether files are local, online-only, or downloaded on demand.
  • Identity sync connects accounts across directories and cloud apps.
  • License assignment controls app/service access.