Ken Patmonk
0c3868ea71
OPS-1 through OPS-10, OS-2, OS-3 went from 5 → 15. OS-1, OS-4 through OS-11, SEC-1 through SEC-11, TRB-1 through TRB-4 went from 7 → 15. Questions cover exam-weight scenarios not duplicated from original content. Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
131 lines
2.9 KiB
Markdown
131 lines
2.9 KiB
Markdown
# OPS-9 Quiz: Remote Access
|
|
|
|
Take this after studying `notes/OPS-9-remote-access.md`.
|
|
|
|
Reply with answers like:
|
|
`1B 2A 3D 4C 5B`
|
|
|
|
## Questions
|
|
|
|
1. Which protocol is commonly used for secure command-line access?
|
|
|
|
A. RDP
|
|
B. SSH
|
|
C. VNC
|
|
D. SPICE
|
|
|
|
2. What does a VPN provide?
|
|
|
|
A. Encrypted access into a private network
|
|
B. Toner recycling
|
|
C. Screen cleaning
|
|
D. File deletion only
|
|
|
|
3. What should happen before starting user screen sharing?
|
|
|
|
A. Ignore the user
|
|
B. Disable authentication
|
|
C. Get user approval
|
|
D. Publish the session
|
|
|
|
4. What security principle limits technician access to only what is needed?
|
|
|
|
A. Highest privilege
|
|
B. Open access
|
|
C. Anonymous access
|
|
D. Least privilege
|
|
|
|
5. Which tool category supports managed monitoring and administration?
|
|
|
|
A. MSDS
|
|
B. EULA
|
|
C. RMM
|
|
D. GFS
|
|
|
|
6. Which remote desktop protocol is built into Windows and transmits the desktop over port 3389?
|
|
|
|
A. SSH
|
|
B. VNC
|
|
C. RDP
|
|
D. SFTP
|
|
|
|
7. Which protocol should be avoided for remote command-line access because it transmits data in plaintext?
|
|
|
|
A. SSH
|
|
B. SFTP
|
|
C. Telnet
|
|
D. HTTPS
|
|
|
|
8. A technician is providing remote support and the user steps away. What should the technician do?
|
|
|
|
A. Continue working unsupervised
|
|
B. Inform the user and wait or disconnect until they return
|
|
C. Access unrelated files
|
|
D. Change the user's password
|
|
|
|
9. Which type of VPN connects an individual device to a corporate network over the internet?
|
|
|
|
A. Site-to-site VPN
|
|
B. Client-to-site (remote access) VPN
|
|
C. Mesh VPN
|
|
D. Tunnel-only VPN
|
|
|
|
10. Which RMM capability is most useful for IT teams managing many remote endpoints?
|
|
|
|
A. Managing toner inventory
|
|
B. Remote monitoring, patch management, and scripted remediation
|
|
C. Printing to remote printers only
|
|
D. Managing physical access controls
|
|
|
|
11. What is a risk of leaving RDP exposed to the internet without additional controls?
|
|
|
|
A. Reduced file transfer speeds
|
|
B. Brute-force and credential-stuffing attacks against the exposed service
|
|
C. Increased local printer latency
|
|
D. Reduced UPS efficiency
|
|
|
|
12. Which authentication improvement most reduces the risk of unauthorized remote access?
|
|
|
|
A. Shorter passwords
|
|
B. Multi-factor authentication (MFA)
|
|
C. Disabling screen lock
|
|
D. Allowing guest accounts
|
|
|
|
13. A technician finishes a remote desktop session. What security step should they take?
|
|
|
|
A. Leave the session idle
|
|
B. Log off the session rather than just closing the window
|
|
C. Disable the NIC
|
|
D. Restart the remote machine
|
|
|
|
14. Why should remote support sessions be logged and recorded?
|
|
|
|
A. To increase bandwidth usage
|
|
B. To provide an audit trail for accountability and compliance
|
|
C. To reduce ticket priority
|
|
D. To replace the need for an SLA
|
|
|
|
15. Which tool allows a technician to securely transfer files to/from a remote Linux server?
|
|
|
|
A. Telnet
|
|
B. RDP
|
|
C. SCP or SFTP
|
|
D. FTP
|
|
|
|
## Answer Key For Instructor
|
|
|
|
1. B
|
|
2. A
|
|
3. C
|
|
4. D
|
|
5. C
|
|
6. C
|
|
7. C
|
|
8. B
|
|
9. B
|
|
10. B
|
|
11. B
|
|
12. B
|
|
13. B
|
|
14. B
|
|
15. C
|