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comptia-a-plus-core2/quizzes/TRB-1-quiz.md
Ken Patmonk 0c3868ea71 quizzes: expand all 35 quizzes to 15 questions each 
OPS-1 through OPS-10, OS-2, OS-3 went from 5 → 15.
OS-1, OS-4 through OS-11, SEC-1 through SEC-11, TRB-1 through TRB-4 went from 7 → 15.
Questions cover exam-weight scenarios not duplicated from original content.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-06-19 02:43:26 -05:00

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TRB-1 Quiz: Windows OS Issues

Take this after studying notes/TRB-1-windows-os-issues.md.

Reply with answers like: 1B 2A 3D 4C 5B 6A 7D

Questions

  1. A PC displays "No operating system found." What should be checked first?

A. Monitor brightness
B. Boot order and whether the storage device is detected
C. Browser cache
D. Printer spooler queue

  1. Which tool shows a timeline of Windows crashes and failed updates?

A. Reliability Monitor
B. Disk Cleanup
C. Character Map
D. Notepad

  1. Which command checks protected Windows system files?

A. netstat -ano
B. ipconfig /all
C. sfc /scannow
D. gpupdate /force

  1. A computer becomes unstable immediately after a new driver. What is a likely fix?

A. Roll back the driver
B. Disable all certificates
C. Format a USB flash drive
D. Clear browser history

  1. A Windows service fails to start. What should you check?

A. Wallpaper settings
B. Service dependencies and Event Viewer
C. Keyboard language only
D. Screen saver timeout

  1. Which issue can cause repeated system time drift?

A. Failed CMOS battery or time synchronization problem
B. Too many bookmarks
C. High screen resolution
D. Empty recycle bin

  1. Which tool is best for checking current CPU, memory, and disk usage?

A. Paint
B. WordPad
C. Task Manager
D. Snipping Tool

  1. A blue screen of death (BSOD) appears frequently. What is the first troubleshooting step?

A. Replace the monitor
B. Note the stop code and check Event Viewer or Reliability Monitor
C. Reinstall the browser
D. Disable all services

  1. A Windows PC boots but shows 100% disk usage and no programs open. What is a likely cause?

A. The screensaver is active
B. A failing hard drive, malware, or a runaway process
C. The DNS server is down
D. BitLocker is encrypting the drive

  1. Which command rebuilds the boot configuration database when Windows cannot find boot files?

A. sfc /scannow
B. gpupdate /force
C. bootrec /rebuildbcd
D. chkdsk /f

  1. A user reports their profile settings reset on every login. What is the likely cause?

A. The mouse sensitivity changed
B. A corrupt or temporary user profile
C. DHCP lease expired
D. Low screen brightness

  1. Windows Update fails repeatedly. What should a technician do first?

A. Disable antivirus permanently
B. Delete all user profiles
C. Check Event Viewer for error codes and run the Windows Update troubleshooter
D. Reinstall the browser

  1. A computer runs fine for 20 minutes then shuts down unexpectedly. What should be checked?

A. Browser cache
B. Thermal management — check CPU temps, clean dust from fans and heatsink
C. User account settings
D. File system type

  1. An application crashes consistently on launch. What are reasonable first steps?

A. Reimage immediately
B. Roll back a recent update, check Event Viewer for the error, and test compatibility
C. Replace the keyboard
D. Disable DNS

  1. A technician needs to identify which DLL caused a BSOD. Which tool analyzes the memory dump file?

A. Task Manager
B. WinDbg or BlueScreenView
C. Disk Cleanup
D. Registry Editor

Answer Key For Instructor

  1. B
  2. A
  3. C
  4. A
  5. B
  6. A
  7. C
  8. B
  9. B
  10. C
  11. B
  12. C
  13. B
  14. B
  15. B