Ken Patmonk
0c3868ea71
OPS-1 through OPS-10, OS-2, OS-3 went from 5 → 15. OS-1, OS-4 through OS-11, SEC-1 through SEC-11, TRB-1 through TRB-4 went from 7 → 15. Questions cover exam-weight scenarios not duplicated from original content. Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
132 lines
3.2 KiB
Markdown
132 lines
3.2 KiB
Markdown
# TRB-1 Quiz: Windows OS Issues
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Take this after studying `notes/TRB-1-windows-os-issues.md`.
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Reply with answers like:
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`1B 2A 3D 4C 5B 6A 7D`
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## Questions
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1. A PC displays "No operating system found." What should be checked first?
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A. Monitor brightness
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B. Boot order and whether the storage device is detected
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C. Browser cache
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D. Printer spooler queue
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2. Which tool shows a timeline of Windows crashes and failed updates?
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A. Reliability Monitor
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B. Disk Cleanup
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C. Character Map
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D. Notepad
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3. Which command checks protected Windows system files?
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A. `netstat -ano`
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B. `ipconfig /all`
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C. `sfc /scannow`
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D. `gpupdate /force`
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4. A computer becomes unstable immediately after a new driver. What is a likely fix?
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A. Roll back the driver
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B. Disable all certificates
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C. Format a USB flash drive
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D. Clear browser history
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5. A Windows service fails to start. What should you check?
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A. Wallpaper settings
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B. Service dependencies and Event Viewer
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C. Keyboard language only
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D. Screen saver timeout
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6. Which issue can cause repeated system time drift?
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A. Failed CMOS battery or time synchronization problem
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B. Too many bookmarks
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C. High screen resolution
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D. Empty recycle bin
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7. Which tool is best for checking current CPU, memory, and disk usage?
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A. Paint
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B. WordPad
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C. Task Manager
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D. Snipping Tool
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8. A blue screen of death (BSOD) appears frequently. What is the first troubleshooting step?
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A. Replace the monitor
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B. Note the stop code and check Event Viewer or Reliability Monitor
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C. Reinstall the browser
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D. Disable all services
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9. A Windows PC boots but shows 100% disk usage and no programs open. What is a likely cause?
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A. The screensaver is active
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B. A failing hard drive, malware, or a runaway process
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C. The DNS server is down
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D. BitLocker is encrypting the drive
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10. Which command rebuilds the boot configuration database when Windows cannot find boot files?
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A. `sfc /scannow`
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B. `gpupdate /force`
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C. `bootrec /rebuildbcd`
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D. `chkdsk /f`
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11. A user reports their profile settings reset on every login. What is the likely cause?
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A. The mouse sensitivity changed
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B. A corrupt or temporary user profile
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C. DHCP lease expired
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D. Low screen brightness
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12. Windows Update fails repeatedly. What should a technician do first?
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A. Disable antivirus permanently
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B. Delete all user profiles
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C. Check Event Viewer for error codes and run the Windows Update troubleshooter
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D. Reinstall the browser
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13. A computer runs fine for 20 minutes then shuts down unexpectedly. What should be checked?
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A. Browser cache
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B. Thermal management — check CPU temps, clean dust from fans and heatsink
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C. User account settings
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D. File system type
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14. An application crashes consistently on launch. What are reasonable first steps?
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A. Reimage immediately
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B. Roll back a recent update, check Event Viewer for the error, and test compatibility
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C. Replace the keyboard
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D. Disable DNS
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15. A technician needs to identify which DLL caused a BSOD. Which tool analyzes the memory dump file?
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A. Task Manager
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B. WinDbg or BlueScreenView
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C. Disk Cleanup
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D. Registry Editor
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## Answer Key For Instructor
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1. B
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2. A
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3. C
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4. A
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5. B
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6. A
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7. C
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8. B
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9. B
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10. C
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11. B
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12. C
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13. B
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14. B
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15. B
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